Logistics Support
Location
Shelbyville, TN
Work Schedule
Monday - Friday: 0800 - 1700
Primary Function
Logistics Support is responsible for supporting the daily logistics operations of Big G Express through
securing freight, coordinating load coverage, negotiating rates, and maintaining an effective carrier
network.
Description
• Booking freight by coordinating with carriers via email, inbound, and outbound calls
• Multi-task and prioritize service for customers
• Communicate with customers and partner carriers in clear and concise manner
• Track and monitor loads to ensure on-time pickup and delivery, addressing issues as needed
• Utilize company systems and tools to book freight, manage loads, and properly vet carriers
• Negotiate rates with partner carriers and produce transactional quotes yielding favorable margin
• Create spreadsheets and reports for customers as needed
• Resolve billing/accounting discrepancies as needed
• Recruit and build larger carrier partnership network
• Upload load status in AS400 operating system utilizing tracking and tracing of all customer loads
• Utilize McLeod Software for uploading and maintaining customer paperwork, bills of lading,
PODs, and rate confirmations
• Promote Big G brand by adhering to etiquette, integrity, and professionalism as expected by the
Big G brand
• Other duties as assigned
Skills
• Knowledge and experience in a trucking environment
• Must be able to work in a fast-paced environment
• Keyboard skills, working knowledge of PC, AS400, Excel and Word
• Detail oriented and excellent time management skills
• Team player, ability to work in a team environment
• Basic math skills
• Strong analytical and interpersonal skills
Education Required
• High school diploma or GED, bachelor’s degree preferred
EOE
Big G Express is an Equal Opportunity Employer and actively seeks to diversify its workforce. Therefore,
all qualified applicants, regardless of race, color, national origin, religion, gender, age, disability, or veteran
status, are strongly encouraged to apply. The statements contained in this document are intended to
describe the general nature and level of work being performed by employees assigned to this classification.
The statements contained in this document are not intended to constitute a comprehensive list of functions
and duties. Other duties besides those listed within this document may be essential. Management retains
the discretion to add or to change the duties of the position at any time.